Common Issues We Solve
- "My shop won't save"
- "My product won't upload"
- "My payment isn't connecting"
- "A buyer is being dramatic"
- "A seller ghosted me"
- "I broke something, help"
One Place for Help + Contact
Support and Contact Us are now merged into one page so buyers and sellers can find answers and reach a real human without jumping between pages.
Shop setup
Payments
Orders
Shipping
Technical issues
Contact Details
Email
support@pimps.com
(We actually read every message.)
Response Time
24-48 hours
(Faster if caffeine is involved.)
Emergency Situations
- Fraud
- Counterfeit items
- Harassment
- Chargebacks
- Missing shipments
Mark urgent issues in your message subject with "URGENT".
Quick Contact Form
What We Don't Support
- Relationship advice
- Tech support for your toaster
- Why your cat stares at walls
- Anything involving ghosts (unless it's a vintage haunted doll listing)